From process to solution.
Centralize support conversations in a help desk that combines AI assistance with human intervention. Support ticket creation, incident information gathering and resolution from the conversation.
What you can do
- Case management by company
- Agents and support through WhatsApp
- Technician assignment and case statuses
- History and internal notes
- Follow-ups and escalations
- Automatic SLA tracking
AI assistance and service agreements are configured around your operations.